User Experiences

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Shalini Bhargava

I was about to leave for home from work and my car broke down. I was worried. Just then I pressed the Red Button in the McXtra app and within seconds got connected to customer care. I am very happy with their prompt response and the timely Roadside Assistance which I received. McXtra got my car towed and made sure it safely reached my residence without charging a penny. I am genuinely happy with McXtra’s service and appreciate the empathy they show towards their users in their time of need.

DG

Dimpy Gupta

Thanks to Team McXtra for their support and help for a health insurance claim of my mother. The entire process was so smooth and hassle free that I never had to contact anyone else. McXtra’s response was prompt and they were patient and attended multiple calls made by me. All suggestions and details shared were appropriate. Team McXtra has well defined the meaning of customer service.

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Vinay Sinha

I received all the claim amount within the time frame as advised by Team McXtra. I am thankful to them for their quick response and assistance.

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Puneet Jain

I was travelling with my family when my car broke down in the middle of the road. I pressed the Red Button on the McXtra app and was instantly connected to the customer experience manager. They provided me with a towing service from my exact location to the nearest showroom. I sincerely thank Team McXtra for their prompt response and service. I would recommend the McXtra app to everyone. Kudos Team McXtra!

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Pritham Satpathy

I really thank team McXtra for their prompt response and assistance towards my GMC claim request. I could really understand things clearly and get things done much faster after the team had explained the entire process over the call. You guys made things much easier for me

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Kunal Kharat

Recently when I was travelling, my bike’s fuel tank got empty. I tapped the red button on the app. Immediately I received a call from a CEM who connected me to the roadside assistance team who resolved my issue so quickly. Thank You McXtra for your quick follow up and brilliant service. Now I can stay calm even if I face such stressful situations in the future.

MK

Mahesh Kumar

I really appreciate the support and guidance provided by Team McXtra to register and settle the claims for my mother.

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